Welcome to Kolar India, operated by Kolar Consumer Products Pvt. Ltd. (“Kolar India”, “we”, “our”, or “us”). Your privacy matters to us, and we are committed to protecting the information you share while using our website, kolarindia.com.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with us. By accessing or using kolarindia.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we request that you not use the website.

About Kolar Consumer Products Pvt. Ltd.

Kolar Consumer Products Pvt. Ltd. is a trusted Indian manufacturer and seller of mosquito-protection and home-utility products, serving families across the country through online marketplaces, retail partners, and our direct-to-consumer platform.

Registered Office Address:
Regent SME Industrial Park, Unit G1, Ground Floor, Block C, District – Howrah, PS – Domjur, PO – Begari, Pincode – 711411, West Bengal, India

GSTIN: 19AJHPB3822B1ZR
Customer Support: +91 8777537914
Email: sales@kolarconsumer.com

Information We Collect

To provide a seamless shopping experience, we may collect personal and technical information when you browse our website, create an account, place an order, contact us, or subscribe to updates.

Personal information collected may include your name, mobile number, email address, billing and shipping address, payment-related information, purchase history, and communication preferences. We may also collect device-related information such as IP address, browser type, operating system, browsing behavior, and cookies to improve website functionality and user experience.

This information helps us better understand customer preferences, improve website performance, and provide a smoother shopping journey.

How We Use Your Information

The information shared with us is used to process and deliver your orders, provide customer support, send shipping updates, verify transactions, improve our products and services, and create a better customer experience.

We may also use your information to notify you about offers, new product launches, discounts, abandoned carts, restocked products, and important updates through calls, SMS, email, WhatsApp, or notifications.

Additionally, we may use customer data for fraud prevention, payment verification, dispute resolution, website optimization, analytics, and legal compliance wherever required.

Communication & Consent

By using kolarindia.com and voluntarily sharing your information with us, you consent to receiving communication related to your orders, deliveries, support requests, promotional campaigns, and product recommendations.

For Cash on Delivery (COD) orders, our team may contact you via call, SMS, or WhatsApp for order confirmation and verification. You may also receive communication regarding incomplete addresses, bulk orders, payment verification, abandoned carts, or support-related concerns.

Such communication may be sent even if your number is registered under Do Not Disturb (DND), where permitted under applicable laws.

Cookies & Website Tracking

Like most ecommerce websites, kolarindia.com uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us remember your preferences, improve website speed and functionality, understand customer behavior, analyze website traffic, and display products or offers that may be relevant to you.

You may disable cookies through your browser settings; however, certain features of the website may not function optimally.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

However, to operate our business efficiently, we may share limited information with trusted service providers such as logistics partners, payment gateways, customer support tools, marketing platforms, analytics providers, and legal authorities if required under law.

These partners only receive the information necessary to complete their services and are expected to maintain confidentiality and data security.

Data Security

We take appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

Our systems use secure technologies and trusted payment partners to help safeguard customer information. While we make every effort to ensure data safety, no digital platform or online transmission method can guarantee complete security.

Third-Party Links

Our website may contain links to external websites, marketplaces, or third-party service providers. Please note that Kolar India is not responsible for the privacy practices, content, or policies of such third-party websites.

We encourage users to review their individual privacy policies before sharing any personal information.

Your Rights & Choices

You have the right to request access to your personal information, correct inaccurate details, update your information, or opt out of promotional communication.

If you wish to make any such request, please contact us at sales@kolarconsumer.com, and our team will assist you wherever reasonably possible and legally permitted.

Children’s Privacy

Our products are designed for families and households; however, we do not knowingly collect personal information from children below 18 years of age without parental consent.

Policy Updates

Kolar Consumer Products Pvt. Ltd. reserves the right to update, revise, or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on kolarindia.com, and users are encouraged to review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, feedback, or complaints regarding this Privacy Policy or the use of your information, you may contact us:

Kolar Consumer Products Pvt. Ltd.
Regent SME Industrial Park, Unit G1, Ground Floor, Block C, District – Howrah, PS – Domjur, PO – Begari, Pincode – 711411, West Bengal, India

Phone: +91 8777537914
Email: sales@kolarconsumer.com