Terms & Conditions

Welcome to Kolar India, operated by Kolar Consumer Products Pvt. Ltd. By accessing or using kolarindia.com, you agree to the terms and conditions outlined below. These terms govern your use of our website, products, and services. We request you to read them carefully before making a purchase or interacting with our platform.

By using this website, you confirm that you are legally eligible to enter into binding agreements under applicable laws. If you do not agree with any part of these terms, we request you not to access or use the website.

About Kolar India

Kolar India is a trusted manufacturer and seller of thoughtfully designed mosquito protection and home utility products for Indian families. Through our website, marketplaces, and retail partners, we aim to provide products that bring comfort, protection, and peace of mind into everyday living.

Company Details:
Kolar Consumer Products Pvt. Ltd.
Regent SME Industrial Park, Unit G1, Ground Floor, Block C, District – Howrah, PS – Domjur, PO – Begari, Pincode – 711411, West Bengal, India

GSTIN: 19AJHPB3822B1ZR
Customer Support: +91 8777537914
Email: sales@kolarconsumer.com

Website Usage

By accessing kolarindia.com, you agree to use the website only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the experience of other users or the operation of the website.

Any misuse of the website, unauthorized copying of content, fraudulent activity, technical interference, or attempts to compromise website security may result in restricted access and legal action wherever applicable.

Product Information & Availability

At Kolar India, we make every effort to ensure that product descriptions, images, specifications, dimensions, and pricing are accurate and regularly updated. However, slight variations in color, finish, texture, stitching, or appearance may occur due to lighting conditions, photography, screen settings, or product upgrades.

Product availability may vary from time to time. We reserve the right to modify, discontinue, update product information, or revise pricing without prior notice.

We encourage customers to carefully review product descriptions, bed size compatibility, and specifications before placing an order.

Orders, Payments & Verification

Once an order is placed on kolarindia.com, you will receive an order confirmation based on successful payment or order placement.

Kolar India reserves the right to accept, reject, or cancel any order in cases involving product unavailability, pricing discrepancies, suspicious transactions, incorrect customer details, payment issues, or verification concerns.

For Cash on Delivery (COD) orders, customers may receive a call, SMS, or WhatsApp message for confirmation before dispatch. Orders may be cancelled if verification is unsuccessful.

Payments made through our website are processed securely through trusted payment gateway partners. Kolar India does not directly store sensitive card or banking information.

Shipping & Delivery

We aim to process and dispatch orders in a timely manner. Estimated delivery timelines displayed on the website are indicative and may vary depending on customer location, logistics availability, weather conditions, operational delays, public holidays, or unforeseen circumstances.

While we strive for timely delivery, Kolar India shall not be held liable for delays caused by courier partners or circumstances beyond our reasonable control.

Customers are requested to provide complete and accurate shipping details to avoid failed deliveries or delays.

Exchange Policy

Customer satisfaction is important to us. Exchange requests may be considered within 3 days from delivery, subject to product condition and eligibility criteria.

Products must remain unused, unwashed, and in original condition with packaging intact. Requests raised beyond the eligible period or for products showing signs of use may not be accepted.

For complete details, customers are encouraged to refer to our Exchange Policy page.

Intellectual Property

All content available on kolarindia.com, including logos, product images, website content, designs, graphics, videos, and brand assets, belongs exclusively to Kolar Consumer Products Pvt. Ltd.

No material from this website may be copied, reproduced, distributed, modified, or commercially used without prior written consent.

Privacy & Customer Communication

By using kolarindia.com and sharing your information, you consent to receiving communication regarding order updates, shipping notifications, customer support, promotional campaigns, offers, abandoned cart reminders, and product-related information via SMS, WhatsApp, phone calls, or email.

Your privacy remains important to us. Any personal information shared with us is governed by our Privacy Policy.

Limitation of Liability

Kolar India shall not be held responsible for indirect, incidental, or consequential damages arising from website use, delayed deliveries, product misuse, or circumstances beyond our control.

Customers are advised to use products responsibly and follow product usage instructions wherever applicable.

Policy Updates

Kolar Consumer Products Pvt. Ltd. reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice. Continued use of the website following any updates shall be considered acceptance of the revised terms.

Users are encouraged to review this page periodically.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of courts in Howrah / Kolkata, West Bengal.